Covid-19 Updates

Our current Opening Times are as follows:

BOX OFFICE

Our Box Office team are operating a full service both in person and over the telephone.

Our current opening times are as follows:

Monday – Friday 8:00am – 5:30pm

Saturday 10:00am – 3:00pm

Sunday CLOSED

During these times you can contact us by visiting the box office in person or by calling 01733 265705. Of course if you prefer you can still contact us by email boxoffice@cresset.co.uk.

Our shops and services are now open.

You can contact each of our services using the links below.

• Cresset Shoe Repairs – Open Mon, Tue, Thu, Fri, Sat – Times TBC
• OMG Accessories – Open Mon – Sat 9.30am – 5.30pm
• The Barber Shoppe – Open Mon – Thu 9am – 5pm, Fri 9am – 6pm, Sat 8am – 5pm
• R&R Tanning – Open Mon – Fri 10am – 7pm, Sat 10am – 6pm
• Eastern Ink Tattoo Studio – Open Tue – Sat 10am – 6pm
• YMCA Community Gym – Open Mon – Thu 7.30am – 9.00pm, Fri 7:30am – 8pm, Sat & Sun 9am – 1pm
• R&R Threading & Henna
• Bretton Library – Open Mon & Thu 9:30am – 12:30pm, Wed & Fri 1:30pm – 5pm, Sat 11am – 2pm
• Goldhay Arts

For more information on each of the organisations within The Cresset, please visit our Shops & Services page.

The Kingfisher Centre is fully operational.
Bees in the Hive is fully operational.

• We continue to work within the See It Safely framework to ensure the safety and comfort of our audiences
• We have returned to a full capacity seated audience
• We are operating a full bar service, but will be encouraging cashless and contactless payments
• Screens will remain at the bars for the safety of our team
• Our team will continue to wear face coverings throughout
• We will fully sanitise the auditorium after each performance

You can officially ‘See It Safely’ at The Cresset – this mark certifies that we are complying with the latest Government and industry COVID-19 guidelines to ensure the safety of our staff and audiences.

• If you have tickets for a show that has been rescheduled then your tickets will have been automatically transferred to the new date and you do not need to do anything – easy!
• If an event has been rescheduled and you are unable to attend the new date, or if we have not been able to reschedule the event then you are entitled to a refund. You have 14 days to arrange this, after which time you will be offered Gift Vouchers to an equivalent value.

If you have any questions about your tickets please email our team who will be happy to help boxoffice@cresset.co.uk

Email us to request vouchers or a refund here

• We continue to provide safe and secure facilities with increased ventilation and enhanced cleaning protocols for all customers
• We will work with event organisers to determine safe room layouts ensuring adequate space for their guests and delegates
• We will offer bar and catering options to suit the style of the event while allowing guests to interact comfortably and safely
• We will offer additional space where appropriate to allow guests and delegates to maintain distance
• We recommend that all event organisers complete a risk assessment as part of their event planning
• All of our staff will continue to wear face coverings

Current Bookings

We are currently hosting a full range of events. If you have a booking with us and are concerned or have questions please do get in touch with your Event Manager.

New Events

We are also carrying out appointments for customers wishing to book conference and banqueting events. For larger events we understand that the planning process starts well in advance, and so if you would like to arrange an appointment to view our rooms please contact the events team by emailing functions@cresset.co.uk or telephone 01733 842515

Information for client appointments

If you are unable to attend the appointment as planned please do let us know as soon as possible, as some of our team are still working from home and may be coming into the building specifically for your visit.

Please read our current guidelines for visiting The Cresset and in particular note the following:

• Please do not visit if you or anyone in your household is feeling unwell or showing symptoms of Covid-19
• Please sanitise your hands on arrival and wait in the main foyer where we will meet you

FAYRE SPOT BAR & RESTAURANT

• We ensure enough space is available for the comfort and safety of our visitors
• We offer full service at the bar but ask that customers do not sit or stand at the bar to consume their drinks. There are no stools at the bar.
• Our staff continue to wear face coverings for their own safety and that of our customers.

Opening Times:

For Drinks…

Mon – Sat 09.00am – 11.00pm
Sun 12.00pm – 10.30pm

For Food…

Mon – Fri 09.00am – 3.00pm
Sat 09.00am – 4.00pm
Sun 12.00pm – 4.00pm

You can read more and view the current menu here

For the latest updates please follow The Fayre Spot on Facebook and Instagram.